Complaint Review: ACS American Credit Solutions

In June of this year I received a phone call explaining this problem. I was a little hesitant but eventually gave my information. I tried to cancel but they kept talking me into this.

In August I received the notice from the Auto Club regarding the trial membership that I had been told about in the initial phone call. I promptly cancelled. Two weeks later I received a letter from Voice Vox. I called Voice Vox to cancel, I was hung up on, and when I called back, I got an automated system that allowed me to cancel.

Two weeks after that I noticed they had withdrew the funds from my checking account. I never game them my checking information. When I called to complain they informed me that they got my information from ACS.
When I called ACS they told me that they informed me in the initial phone call that my account info would be given to selected services.

I said that I remember the authorization for Hartford but not Voice Vox and wanted to hear my initial phone call as proof. THey are refusing to allow me to hear my initial call.

Lynn
Garwood, New Jersey