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  • Report:  #1456478

Complaint Review: Acta Scientific Publications

Acta Scientific Publications Upon completion of payment, I thought that I should receive an email from the ACTA Scientific Publications. I waited for over 3 days but got no email. 

  • Reported By:
    charles — edmond United States
  • Submitted:
    Tue, August 14, 2018
  • Updated:
    Sun, September 23, 2018

Purchasing the subscription of the journals from the ACTA Scientific Publications has been one of the biggest mistakes of my life. They are one of the biggest predatory publications on the internet today. I clearly have no idea how or why these predatory publishers have so good reviews on the internet. Probably they have hired content writers to post good reviews so that the negative reviews are pushed back on the web. The ACTA Scientific Publications is a group of con publishers who will charge a hefty amount of money for what they call ‘Premium Journals’ and give you back nothing in return.

It was September of 2017 when I first heard about the ACTA Scientific Publications from a friend. He praised the ACTA Scientific Publications to have great journals for all kinds of readers. As usual, I checked the first page of Google search results to look for the positive as well as negative reviews. Who would have thought these predatory publishers were smart enough to hire ORM content developers? I had my suspicion with the ACTA Scientific Publications since all reviews seemed to just praise their services. There were practically no negative reviews. So, I took my chances with the ACTA Scientific Publications and went with the bronze package of journals. I paid 499 dollars for an annual subscription of the premium journals.

Upon completion of payment, I thought that I should receive an email from the ACTA Scientific Publications. I waited for over 3 days but got no email. This is when I realized that something was wrong with the ACTA Scientific Publications. I called their hotline number to raise a complaint. After calling like 10 odd times, someone from the ACTA Scientific Publications finally picked up. After I explained the issue, the person on the other end of the line for ACTA Scientific Publications said that I should receive an email on the same day. So, I waited one more day for the email from ACTA Scientific Publications.

After one day, I finally received an email from the scam ACTA Scientific Publications. However, the email was sent from a Gmail ID! Actascientificpublications@gmail.com! I was shocked. How come such a professional vendor does not have a private domain. Also, the email seemed personally typed since it contained several grammatical and spelling errors. My suspicion for a scam grew stronger.

I thought, well if I get the journal from the predatory ACTA Scientific Publications I would have no problems. However, then the exact things happened that I feared. I was supposed to receive the first instalment of journals 15 days after the payment. I waited for 20 days and still did not get any book on my mail. I was now sure that this was a case of major predatory publishers. On the 20th day, I ran out of patience and called the ACTA Scientific Publications again to file a complaint. No one picked up on repeated tries.

I tried calling the ACTA Scientific Publications the next day and someone finally picked up. Now, these con publishers are smart. So they have hired a professional salesperson to handle these calls. The person on the other end of the line handled my queries professionally. He said that they are working on resolving the query and will get back to me within 24 hours.

I was relieved for a while since I got a positive response from ACTA Scientific Publications. However, these fraud and predatory publishers were just beginning their game. I did not receive any call from the ACTA Scientific Publications on the following day. So, I called them again and this time someone else from the ACTA Scientific Publications picked up. He again said that the query will be resolved within 24 hours. I was furious at the scam nature of ACTA Scientific Publications. However, I kept my calm and waited for the call.

I still did not get any call from ACTA Scientific Publications on the next day. This time I lost my cool and called them in anger. However, I tried to stay polite on the call with these fraud people. When the person on the other end of the line said I need to wait 24 hours, I got overwhelmed and started yelling at him in anger. The person cut the call! On trying to call the ACTA Scientific Publications I noticed that there was no dial tone! Now I was sure that these predatory publishers blocked me. After that day, I have not heard from ACTA Scientific Publications again.

ACTA Scientific Publications are the most professional predatory publishers on the internet. I tried searching for reviews on these con publishers and this time went on to the second page of search results. This page was filled with negative reviews on ACTA Scientific Publications. Now I realized that thousands of other people were scammed just like me. These reviews contained so many complaints against ACTA Scientific Publications.

Now I wish I was a little more vigilant in my search before paying the hefty amount of 499 dollars. On the other hand, I am relieved that I did not pay more. A few complaints suggested that people paid over 2,000 dollars to the scam house of ACTA Scientific Publications. I am posting this review so that I can prevent people from being scammed by ACTA Scientific Publications. I do not want any other person to fall into the trap set by these fraud people. I also have raised a complaint with the necessary authorities of the consumer court to look into these predatory publishers so that I can get my money back.

However, I do not think that I will ever get my money back from the ACTA Scientific Publications. These predatory publishers have wasted my precious money as well as time. I will recommend you to stay away from the name of ACTA Scientific Publications for good. If you have ever faced such problems with these con publishers, I urge you to come forward and post your stories here so that more and more people stay away from ACTA Scientific Publications.

 

1 Updates & Rebuttals


Sanjay

Hyderabad,
Telangana,
India

Reply to Report: #1456478 Acta Scientific Publications

#2REBUTTAL Owner of company

Sat, September 22, 2018

Dear Charles,

I am Sanjay Kumar (Editorial Admin) in Acta Scientific Publications PVT LTD. I have gone through the post and we are sorry for the situation.

Firstly, the email you received for the payment is not from @actascientific.com which means an outsider who is not related to Acta Scientific may use the company name and I would like to request you that,

  1. Have you published any article in Acta Scientific?
  2. How did you come to know about the Acta Scientific? And any email contact from Organization?
  3. Have you sent any mail to info@acta-scientific.com with regards to your payment or subscription?
  4. To which Contact Number you have contacted? Can I get the number in order to resolve the issue?
  5. Can you Provide the Transaction ID/ Receipt so that we can resolve the issue and file the complaint against the person?

Please do reply for the above questions to clarify your issue and I assure you that, your money will be paid back by the person.


As the Organization reputation is our primary concern, we request you to support and remove the post that you have posted in Rip-off Report after the issue.

Please do contact at: sanjay@actascientific.com

Thank you.

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