Complaint Review: Action Plumping and Heating

We called in to Action to have an AC tune up, which includes according to their website:
Check condenser oil
Check electrical connections for tightness
Adjust system for optimum cooling
Check for oil and refrigerant leaks
Check safety devices
Check blower belt wear, tension, and alignment
Check expansion valve and coil temperatures
Replace standard size air filter
Check refrigerant level
Lubricate as needed
The tech Jimmy came out and said, let me look at your Furnace first, then he took the front panel off and pulled out some dust and said, this furnace is very old and needs to be replaced, so he explained to my husband what we needed done and he called a friend of his on the phone and scheduled a guy to come out Monday at 8:30AM to give us a bid for a new furnace. 
He didn't even lay one finger on the AC unit and still charged us 59$ for telling us we needed a new furnace. I called in and talked to Alexis just now and she said she has to talk to her manager for them to get me a refund. So I will be calling my bank on Monday to reverse the charges. This place is a totally joke and pretty decietful, charging me for servicing my AC until and not even laying one finger on it, and all he did was tell me I need a new Furnace. 
WOW - Where is your Integrity? 
Wish I would have read all these reviews before I got their service - well didn't get their service I should say. 
Pretty Pathetic