Complaint Review: Action Pro White

I purchased a "FREE" introductory kit and gave credit card details to pay postage.

After a short period I received an account for $123.77 which I considered outrageously high .

I then cancelled my account on the internet using the proceedure detailed.

However... Action Pro White claimed this payment as well as other decuctions detailed as follows.

May 6th 2016 $123.77

June 10th 2016 $138.77

July 7th 2016  $137.98

August 8th 2016 $135.67

Total of unauthorised deductions $536.19

We received three packs in the mail which were not ordered and which were returned unopened to the sender.

I have contacted Action Pro White by Email on ten separate occasions who reply that refunds can only be discussed with a Customer Service Officer by telephone.

I telephoned one of these unsympathetic representatives who advised me that a refund is not possible as I had cancelled my account.

I have Emailed several times since to advise of this result to be met with denial of responsibility.

Brian Sayers