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  • Report:  #1246398

Complaint Review: Action Pro White

Action Pro White Charged Extra to Not Return an Item Las Vegas Internet

  • Reported By:
    beejay — Chapel Hill North Carolina United States of America
  • Submitted:
    Tue, August 04, 2015
  • Updated:
    Wed, August 05, 2015

Apparently Action Pro White must be used with Smile Pro Direct so I ordered both trial products for whitening the teeth. Six days later Smile Pro charged me $94 for which I could not get anyone to answer my calls.

So I called Action Pro. The person who answered sounded either quite bored or depressed. She dispatched me to another dept. and I was told they were about to charge me but would cancel my order. Fine. 

However, I was also told they expected me to return the product unless I didn't want the hassle of packaging it up and going to the post office. At which point, all I had to do was pay an additional $9.41 to avoid the hassle. I did.

I even told him I would probably file a consumer's report.

 

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