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  • Report:  #1255579

Complaint Review: Active Network LLC

Active Network, LLC na Charged me for an annual membership I never signed up for while I signed up for the local nonprofit walk! Internet

  • Reported By:
    Catrina0527 — Rydal Georgia USA
  • Submitted:
    Thu, September 17, 2015
  • Updated:
    Thu, September 17, 2015

I signed up for our company walk benefiting the Cobb County Make A wish chapter using the link provided.  It directed me to Active.com which I proceeded to walk through.  I paid the $15 entry fee and thought that was that.

I found out I;ve been signed up for Active Advantage in a very deceptive practice without you really knowing you did.  And trying to get them to answer the phone has been difficult.  I've given up after numerous tries waiting 30 minutes plus to be forced to hang up in frustration.  Very clever.

Now I have to file a dispute with my credit union to get it reversed.  I am not a fitness afficianado and did not mistakenly sign up.  I have much more common sense and too little funds to do that!

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