Activeforever.com I ordered a pillow for a Christmas gift and was lied to about when it would get here Scottsdale Arizona
I ordered a pillow for my sister-in-law's Christmas gift on December 13th. On December 20th I was told by 2 different employees (Erika & Patricka) it had shipped 2nd day air and would arrive by Christmas. On December 22nd I was told it was shipped ground and would arrive December 26th.
Carey
Joliet, Illinois
U.S.A.
2 Updates & Rebuttals
Patricka
Scottsdale,Arizona,
U.S.A.
Unreasonable Customer
#3UPDATE Employee
Mon, January 22, 2007
Not only did this customer receive their product, we refunded all their money so there was no charge for the item. The shipping was out of our hands as it was being sent from an entirely different warehouse. We have marked this customer's account as a do not sell to. It is unfortunate that we could not make this customer happy no matter what we did as we pride ourselves in great customer support.
Carey
Joliet,Illinois,
U.S.A.
Active Forever
#3Author of original report
Thu, December 28, 2006
The name of the company is Active Forever and the two employees that lied to me were Erika Feinberg & Patricka Fletcher. Beware!