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  • Report:  #334919

Complaint Review: Ad Efx

Ad Efx Coupon for hair salon, ripped off Denver Colorado

  • Reported By:
    st. louis Missouri
  • Submitted:
    Mon, May 26, 2008
  • Updated:
    Fri, September 11, 2009
  • Ad Efx
    2323 S Troy Street (Building 3 Suite 108)
    Denver, Colorado
    U.S.A.
  • Phone:
    1-8662723339
  • Category:

I attend a University, and two representatives from Ad-Efx stopped me and made me the offer of a $55.00 coupon ("worth way more") to a hair salon nearby. This coupon included four different visits, with at least 8 different treatments that I would receive upon each visit. I paid, and was assured that this wasn't a "too good to be true" scam.

When I called to claim my treatments from this coupon, the hair salon notified me that they were going out of business, but to call Ad Efx and that I would get my money back. I called and never got my money back. When I called, they stated that they could not give me my money back, but instead I would receive a new spa treatment at a better place. I never received that either.

I have tried to contact Ad Efx many times, but they never answer the phone. They did answer the phone on one occasion, and on this occasion they gave me a new number, telling me that they had "moved offices". This is a frustrating scam that needs to be stopped.

Mili
st. louis, Missouri
U.S.A.

1 Updates & Rebuttals


Jon Himelfarb

Richmond Hill,
Ontario,
Canada

Ad Efx or Adefx - Allow us to present the facts

#2

Fri, September 11, 2009

Please note that we have recently been the victim of negative reports posted by a group of 3 ex-employees who have opened directly competitive businesses.  Ad Efx is highly regarded as an industry leader in the field of relationship marketing, and as a result these individuals are doing everything possible to discredit our successful business model.  Since 1987 we have introduced millions of very satisfied consumers to our advertisers.   We welcome the opportunity to provide our best in customer service and answer any questions that you may have at info@adefx.com or 888-GO ADEFX.  For more information on our company, please visit www.adefx.com. Thank you for allowing us to address the libel comments.

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