Complaint Review: Add2Net - Lunarpages

Nature of Activities Causing Complaint:

ISP is running an unsolicited "e-marketing" (spamming) campaign targeting legitimate businesses with irrelevant and meaningless solicitations. ISP will not, despite numerous complaints by victims, discontinue the spamming campaigns, despite being an ICANN-approved registrar and ISP.

Nature of Spamming Operation

Lunarpages.com (aka Add2Net, Inc.) is running or sheltering a massive spamming operation under the name Send2Pro.com. An examination of that website shows it to be rudimentary and hacked together apparently with the sole purpose of enabling the sending en masse of unsolicited e-mails in contravention of US and international legislation.

"Send2Pro.com" will spam legitimate businesses with multilingual e-mails (often in French), seemingly without any sensible objective or logic. The source of e-mail addresses is likely purchased e-mail lists, obtained from other spammers. Victims of this spamming operation should never go the the site to "opt out" as this will merely confirm the validity of their e-mail coordinates.

Lunarpages.com / Add2Net, Inc. support or other representatives take no action against the offending mails even when the activities are reported to them via ICANN, SpamCop and other anti-spam authorities.

Seeking Restitution from the Send2Pro.com Spamming Operation

Victims of the spamming operation are encouraged to save copies of the spam as well as their various notices to Lunarpages.com / Add2Net, Inc. regarding the spam and any possible reply they may have received. After numerous complaints to Lunarpages.com it might be prudent to contact ICANN (whois), the Orange County Sheriff's Office, SpamCop (forward Send2Pro.com/Lunarpages.com spam through their reporting service) and the Better Business Bureau of Southern California of which Add2Net, Inc. (aka Lunarpages) is an accredited member.

Victims may be entitled to claim monetary damages for time used in handling numerous spam incidents caused by Send2Pro.com/Lunarpages.com. This may be possible in local "small claims courts". There are various resources on the Internet describing the possibilities and how to do this.

Basic Whois Information for the Send2Pro.com Spamming Website

Registrant:
 Administrator Lunarpages
 1360 N Hancock St.
 Anaheim, CA 92807
 US

 Domain name: SEND2PRO.COM

 Administrative Contact:
    http://www.lunarpages.com, Customer of Lunarpages  
    1360 N Hancock St.
    Anaheim, CA 92807
    US
    +1.7145218150
 Technical Contact:
    Administrator, System  
    1360 N. Hancock St.
    Anaheim, California 92807
    US
    +1.7145218150

 Registrar of Record: TUCOWS, INC.
 Record last updated on 13-Jan-2011.
 Record expires on 28-Jan-2012.
 Record created on 28-Jan-2009.

 Registrar Domain Name Help Center:
    http://tucowsdomains.com

 Domain servers in listed order:
    NS1.SEND2PRO.COM   209.200.251.208
    NS2.SEND2PRO.COM   209.200.251.209

 Domain status: ok

This notice and complaint do not constitute legal advice. Victims of Send2Pro.com / Lunarpages.com spamming should contact their qualified attorney for legal advice relevant to their jurisdiction. The information provided is based upon those facts available online at the time of writing.