Complaint Review: Adeventure2Remember

Purchased a travel package from this company.  Was told I could travel anytime I wanted to as long as it was not over a holiday.  I would be responsible for paying a booking fee and taxes. I paid the booking fees, received a form to complete to request my travel/vacation package.  I received yet another email requesting more information.  I then contacted the company per instructions;  When I tried to book my travel, I was told I could only travel during April or May or pay additional costs.  I tried several times to contact Customer Service at a number the travel agent gave me, they have not been helpful at all.  All they did was give me an email address of refunds@adventure2remember.com to contact and request a refund.  I have emailed them over 5 times and have not received any information.   When I called back to customer service at 866-569-0547 and asked to speak to management, they were conveniently on vacation.

I am still trying to get a refund for all the money I spent on this.