Additionally, they purposefully left items off of our inventory list on the estimate so they can get away with charging us double for the space needed in the truck. They, of course, deny this, but I told them several times their inventory list was wrong, and they said "don't worry about it - its not that much stuff." Of course we get stuck with the bill that we have to pay, since we needed to move. They are scam artists and should not be in business.