How dare he tell me what did or did not happen while my new pet resided in my home. I also told him how it was never known or disclosed that Gerald is deaf and he sarcastically laughed as he said that they knew that when they found him and therefore I knew. I walked over to the new picture of Gerald on the door that now reads that he is well trained, likes dogs, but not cats......many of the things I had said, which really had placed me as a foster parent to Gerald as I have the picture that was up when I first saw Gerald's picture. There was no mention of his being deaf or any bit of information about him. I asked the character on the phone how he could post untrue facts about Gerald's behaviors towards children and he said "you are not going to direct me on my advertising techniques."
My biggest fear is that the new picture described Gerald as being a calm dog and a dog that children will love. This is an accident or death waiting to happen. Or someone will be sued because he bites someone who is not a family member. There are so many concerns that I have about a company who would knowingly mislabel a dog as child friendly. How many times will Gerald be returned and resold, making this company several hundred dollars. When I returned Gerald, there was conversation about 2 border collies that had been returned. This is not a shop selling pets. This is a shop that leaves families heartbroken because they had tried to love a pet that should have never been allowed to be adopted. And they clearly are a FOR-PROFIT as they have a lot of return pets. Why don't they have their trainer do some training to make some of these animals ready for homes?