ADP Payroll Service Lilo Sison Customer Call Center Rep ADP Payroll charged us for a state tax fee that we hadn't expected. When the wire was returned, they cancelled our account. We tried to repay, but received no help from Liilo Sison, who was a very rude customer service rep. Does Not Appear Nationwide
Very bad experience with ADP Payroll Service. Had them for my business with no problem for a few months. Customer service rep sold me on going with them, promised the world.
We got hit with a large fee from them, for a state tax that we weren't even aware existed. We had no preparation for this, and the wire was returned.
The rep at ADP was LILO SISON, who I believe worked at a call center. She didn't care at all about our situation and cancelled our service with ADP.
We were now without payroll service, after being talked into it by the original sales rep. Thankfully, PAYCHEX came through, another far superior payroll service, and we have had no problem with them in years.
Thanks, Lilo Sison and ADP.