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  • Report:  #246366

Complaint Review: Adriatic Services

Adriatic Services Unprofessional, Scamartists NEED TO BE STOPPED Scottsdale Arizona

  • Reported By:
    Saskatoon Saskatchewan
  • Submitted:
    Tue, May 01, 2007
  • Updated:
    Mon, May 22, 2017
  • Adriatic Services
    P.O Box 3313
    Scottsdale, Arizona
    U.S.A.
  • Phone:
    877-8821421
  • Category:

I am one of the many suckers that were taken by this company and am horrified with what I have been reading

I think Adriatic Services is very unprofessional (as you can see by some of Bob's rebuttles - he's more on the defensive rather then being a professional business man and approaching things with a more business-like demeanor. Which leads me to believe that the only reason he's responding defensively is because he knows they are screwing people over - Deceptive people always get defensive!!)

I can guarantee you there is not one person who has opened an adult webstore through Adriatic Services payed the same amount as anyone else. The company will take what they can from you. If you're a hard sell - the price will be dramatically lower then someone who was an easy sell. How can a company justify selling the same store, the same amount of products (which are out of stock frequently) the same upgrades all for different prices. One person pays $329 the next $1500. Hosting fees are all over the place.

If this is a legit company and part of a 59billion dollar industry why do they need to pray on innocent people who are just trying to make an honest living from home? If things are so good for them why are they willing to bend the pricing to fit everyones budget? Could it be they have a kind heart and just want to help people??? Definitly not!!!

If it were me, I would say if you can't afford to put out the required money for this business we don't want you. I would only want people who have the finances to back their business so that they make a profit which in turns guaratees we make profits.

The only thing Adriatic Services is interested in, is making money off of uninformed innocent people looking for a way to work from home. I've been in contact with some Internet Marketing Guru's who have said that they wouldn't touch this opportunity with a 10 foot pole because it is NOT what they (Adriatic Services)
make it out to be.

First of all, sure the online Adult Industry business is a multibillion dollar industry, but what this really means is that there is major competition. Someone who doesn't have the know-how to internet marketing is guaranteed to fail at this business. Especially when these stores are all cookie cutter sites and have no originality to them. Had I known how hard it would be to market my site on the internet, I would have never ever signed up and wasted my money.

I (along with allll the other website owners) were all told that we would have support 24/7 and given the tools to market our sites. We were all told that you don't need to be a guru to make money with our sites. THEY LIED. We can all also agree that there is NO SUPPORT and many of us were offered Marketing Secrets that were NEVER revealed to us.

After being in contact with many site owners I contacted the one person I trusted right from the beginning. Bob Klinghagen. He was the one I trusted enough to buy this opportunity from him. Seeing as Customer Service was of no help. Jackie Wilson had fallen off the face of the earth (whom was the one who got another $500 from me and was to reveal Marketing Secrets once my site map was set up....and am still waiting for those fabulous secrets). I had no one else to turn to for help so I emailed Bob - this is what my email said to him and his in response to mine (take note of his tone in his reply as well as the way in which he wrote his email - my 10 year old could be more professional then him)

My email to Bob:

Hi Bob!
I'm not sure if you'll remember me, but I bought the adult website from you (www.hopechestadulttoys.com). I'm very dissapointed in things that I have heard and also with the lack of support. First of all, the only reason I bought from you is because I felt a sense of honesty from you and I really didn't feel like I was going to be screwed over. I trusted you in what you were telling me.

After purchasing the site from you, I got the call from the marketing department (which I'm sure you're well aware of this process). I spoke with Jackie Wilson and he talked me into spending $500 (lucky for me, I've since spoken with peolpe who dished out as much as $3000 to receive the exact same thing I received for my $500) on getting my site map done, upgrading my site (in which he was very inconsistant with his details each time we spoke on the phone ~ which should have been a red flag to me but too bad for me I ignored it) and also revealing "marketing secrets" in which I NEVER received.

I emailed customer service a few times and requested Jackie give me a call because my site map was completed and i was waiting for these secrets he was going to reveal. I have yet to hear from him. I no longer have his direct number and I cannot get through customer service.

Bob, I really feel as though I've been scammed. I've been trying to stay positive about this, but it is very hard after seeing and hearing from MANY new and old store owners and what their experience has been...none of which has been good! I feel that your company prays on individuals who are unaware of the complexity of marketing and selling on the internet especially with an adult based, cookie cutter website.

I've done ALOT of research in these past few months and have come to the conclusion that to get the store selling at a profitable rate I will need to spend an insane amount of money on advertising and just plain trying to get my webstore in the top spots on google. Getting the top spot isn't as easy as was portrayed - ppc advertising can be very expensive for the uneducated.

And I also get the feeling that the Marketing Strategies and tips that were suppose to be delivered as part of the extra $500 i dished out are all strategies that I've found on my own and ALSO cost money. I'm not really sure what the $500 was for, considering a google site map is free to do if I were wanting to do one myself, the upgrade....well i got the same upgrade as someone who paid $1500 which makes no sense, and this money that was dished out made no difference in sales and your marketing team knows that. You guys KNOW that 99% of the people who start these sites are going to fail.

When you and I spoke on the phone, you told me that you guys are out to help us, after all, our sales mean money for you guys. Well where's the help!!! There's dozens of us out here who are swimming without a lifejacket and are drowning! There are a group who are rallying together to try to figure a way to get their money back and plan on reporting Adriatic Services.

I would like a reply to this email in regards to what I should do now ~ I have a website that is costing me more then $30/month just on the hosting fees alone. What is your advice Bob? I need your help!
Desperate for help,
Jennifer Hope
www.hopechestadulttoys.com

Bobs response email:
Jennifer I kind of take offense to the accusations of me myself I have never received a call telling me you are unhappy or til now I thought everything is fine unfortunately I do not have a crystal ball in front of me to tell me when my clients are unhappy .I dont know anything about what they sell as far as marketing goes I can make suggestions as far as what to do the first thing would be to do a search for free adult website advertising the 2nd adult website link or banner exchange programs and sign up for adult affiliate programs just dont bother jackie anymore if you need help call the person who did not lie to you and keep in touch and I WILL HELP YOU

In another email I asked Bob about their marketing/advertising department (whether that department was outsourced or if they all worked together in the same place) and this is what Bob replied with:

"no we dont work with them they are a part of our company but we dont work with them"

Why on earth would anyone want to do business with a company who doesn't even trust their own Marketing/Advertising department?? Bob even admitted that Jackie lied to me.

As far as I'm concerned, they are all deceptive and should not be trusted.

This company needs to be shut down!

Jennifer
Saskatoon, Saskatchewan
Canada

4 Updates & Rebuttals


Jeff

Stoney Creek,
Ontario,
Canada

About this so called Scam From Adriatic Services

#5Consumer Comment

Tue, October 30, 2007

First of all Roger, All your company does is make excuses, saying you did nothing wrong yet you take thousand and thousands of dollars from people that know nothing about the internet. You pray on people like that "but its all coming to a end very soon" I have been in contact with local and federal law enforcement agencies in Scottsdale *smile big boy* you just got hit. What I have been told by law enforcement agents is that everyone involved as customers/being scammed should report it to Scottsdale Police Department Now for the customers being scammed (they need to have the following available): 1. Pay cheques or money sent to them (the police need proof) its not a guesse on how much you gave them ... 2. Be prepared to fight till the end (if we all focus on them as a group) they will be charged. 3. Don't take no for a answer and never talk to the company involved (always send emailes) remember (when going in court) you need documerts (you can also fax them) but keep all your copy's and finally don't be bullied into thinking you did something wrong "THEY DID" not you!!! The police information is below: Scottsdale Police Department 9065 E Via Linda Scottsdale, Arizona 85258 (480)312-5000 email is: http://www.scottsdaleaz.gov/police/submit-a-crime-tip also the company you are reporting the information is the following: Administrative Contact: Staff, Staff adriatic@checkout-secured.com Adriatic Services 8140 East Pine Drive Scottsdale, Arizona 85257 United States 8882494266 Fax -- Technical Contact: Staff, Staff adriatic@checkout-secured.com Adriatic Services 8140 East Pine Drive Scottsdale, Arizona 85257 United States 8882494266 Fax --


Roger

Shaumburg,
Illinois,
U.S.A.

Please disregard this complaint, clients allegations are unfounded and incorrect

#5UPDATE Employee

Sat, October 13, 2007

In response to Jennifer Hopes slandering remarks.

To begin with, I would like to point out that Jennifer has been our customer now for just about a year. We are still here providing her services and willing to assist her any way possible.

If she felt like we were not legitimate, why is she STILL an active customer and she still continues to pay her monthly hosting fees?

The fact is that Jennifer is simply discouraged because she has not been able to make her website profitable. Our company provides a vehicle for individuals to make money selling adult products. We DO NOT nor have we EVER guaranteed sales on their websites. It is the site owners job to promote their website and generate sales.

It is our job to provide the site owner with a functioning website, shop cart, inventory, order processing, payment processing and technical assistance. Her site is completely functional and we are still available to her for assistance. However, it is not our job to generate sales! That is her responsibility.

Jennifer may have been confused when she signed up. Perhaps she felt that by having an adult store online she would miraculously become wealthy without any effort at all. This is obviously not how any business works. To be successful, you must be willing to invest both time and money into any venture.

Jennifer also makes a reference to us charging clients different prices. Of course we do! We sell a large variety of website packages. Each with unique configurations such as features, upgrades, inventory level and add ons. It is rare that we would have any 2 clients purchase the exact same thing. Therefore, obviously there would be a fluctuation in start up prices. She mentions that we charged her to create a google sitemap. Yes we did. Just as a mechanic will charge someone to redo a transmission. Sure you can do it yourself, but if you dont know how, you have to pay someone to do it.

If Jennifer was a computer programmer, she certainly could have created the XML document required by google to create the sitemap herself. But obviously she doesnt have those skills. She was under no obligation to have us build it for her. She chose to have us build it and we promptly did so.

She goes on to accuse the individual who signed her up of being unprofessional. I read her complaint and I dont see what was unprofessional at all. He even offered to help her personally and it isnt even his job to do so!

Jennifer, there are countless ways to advertise online. We generate product sales from our client webstores EVERYDAY! Just because your store is not one of those doesnt mean that our company is no legit. It simply means that some webstore owners run their stores more effectively than others.

Again, our company cannot nor will it guarantee the performance of its clients stores. This is because it is not our job to promote those stores, it is the clients job. Again, we are providing our clients the infrastructure and tools to be successful. It is our clients job to utilize those tools effectively and succeeed.

Thank you


Joe Ann

Brantford,
Ontario,
Canada

JENIFER PLEASE CONTACT ME!

#5Consumer Suggestion

Sat, October 06, 2007

HI JENNIFER,
I READ YOUR STORY. I AM ANOTHER CANADIAN, THAT JUST NOT MORE THEN TWO MINUTES AGO POSTED MY OWN STORY ABOUT MY EXPERIENCE WITH THIS COMPANY. I HAVE LEFT MY E-MAIL ADDRESS TO ANYONE THAT WANTS TO TALK TO ME ABOUT THEIR EXPERIENCE, IT'S; (((redacted)))
I WOULD LOVE TO HEAR FROM ANOTHER CANADIAN PLEASE CONTACT ME. I AM TRYING TO GET INFORMATION I CAN TAKE TO MY LAWYER.
THANKS, JOE ANN

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


Robert

St-Valentin,
Quebec,
Canada

Right on the money

#5Consumer Comment

Wed, May 02, 2007

Way to go Jennifer

I could not have said it better myself,your post is right on the money.
I would also like to invite you to file a complaint with the AZ/BBB many of us already have and i am sure that it will be good to have these complaints recorded.It is great to have a fellow Canadian on our side.

Power in numbers

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