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  • Report:  #1534316

Complaint Review: ADT Security Alarm Company

ADT Security Alarm System Company Fraudulent capture of equipement after contract Internet

  • Reported By:
    Ruben — Miami United States
  • Submitted:
    Fri, September 20, 2024
  • Updated:
    Sun, September 22, 2024

ADT is a fraudulent company. They will put together a contract with you for a specific amount of time that clearly says that you will be able to look for another company to monitor your system after the contract is over and you give theM 30 days notice of your decision to cancel. After this they will hold your imei hostage on your keypad so that you cannot use the key pad with a different company even though the key pad is not theirs and now belongs to you. This is a straight forth fraudulent act on ADTs part. Do not use ADT. They are a ripoff company charging at least 3X for their services and then holding your system captive after you have finished the tems of the contract. 

1 Updates & Rebuttals


Irv

United States

Funny

#2Consumer Comment

Sat, September 21, 2024

 If they allegedly charge three times for their service, why did you agree to do business with them or is this just a wild claim because you want to "get even" with them so you come here to make your foolish claims. Their cancellation process is to be done by phone and not thru email or other means. If you have an outstanding balance, they will not release your IMEI! I am NOT one of their customers and I located this information within a minute or so of looking. Why didn't you??? Don't waste the effort...I'll tell you in advance, I DON'T WORK FOR THEM!

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