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  • Report:  #1493799

Complaint Review: ADT Security Company

ADT Security Company Equipment Destroyed, Will not repair or stop charging monthly fee Lake Stevens WA

  • Reported By:
    Tripp — Lake Stevens WA United States
  • Submitted:
    Wed, April 08, 2020
  • Updated:
    Wed, April 08, 2020

WARNING:  Do not use ADT.  After major fire, not properly dealt with by them, they have the nerve to continue charging monthly fee.  Even with no equipment or monitoring.  Would not even pause and pick back up after repairs.

Even amid a crisis there is no empathy or help from them.

Worst security company ever.

1 Updates & Rebuttals


Florida,
United States

ADT Security Services

#2UPDATE Employee

Wed, April 08, 2020

Hello. We are very sorry for this frustrating experience. So we can review your concerns further to help, please email us at AlwaysThere@adt.com with the phone number and address for where the services are located. Please include your review / concerns in your email as well. Thank you. -Andrew 

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