ADT Security System SCAM Account was closed but ADT is still withdrawing fees from my account. Irving Texas
After using ADT for 5 years we moved. I called to cancel service they gave me a difficult time. When I moved out the service was still on. They told me that they would cancel automatic withdrawal from my account but they DID NOT. When I inquired about new service they lied regarding the contract and fees associated with the contract. Very BAD company!!! So sad that you cannot even trust a security company to be a trustworthy company. Fraudulent practices. Had to call bank to put a stop notice.
2 Updates & Rebuttals
Pied Piper
Scottsdale,Arizona,
Laziness has its COST
#3Consumer Comment
Thu, March 20, 2014
When one conducts their business in a lazy manner ...... it will bite them in the a**.
Just turn your cheek ...... and protect it better in the future.
ADT Corporate Customer Relations
Florida,ADT Corporate Customer Relations
#3UPDATE Employee
Thu, March 20, 2014
Good Afternoon, my name is Andrew and I work out of ADT's Corporate Customer Relations office. I am truly sorry to hear about your poor experience and we'd like to look into this concern and assist you further. Please email us your contact information to CustomerConcerns@adt.com and we will reach out to help. Thank you. -Andrew