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  • Report:  #1493563

Complaint Review: ADT

ADT MPELL Promised 2 $100 gift cards .

  • Reported By:
    Jenny — Cincinnati Ohio United States
  • Submitted:
    Thu, April 02, 2020
  • Updated:
    Sat, April 04, 2020

Never got the two cards, even though I sent the money order on February 7.  It is now April 2.  I work at the bank where the money orders were bought and see that they were deposited to MPELL's account on March 4.  I have read reviews and none look too promising!  I either want the gift cards or just my $9.90 back!

1 Updates & Rebuttals


Andrew

Florida,
United States

gift cards

#2REBUTTAL Owner of company

Sat, April 04, 2020

Hello- We are sorry to hear that you have not received the 2 gift cards that were offered. If you would like to reach out to Mpell they can be reached at 1-800-450-1575. The gift cards do take 6-8 weeks to arrive once they have been redeemed. If you are in need of further assistance, please reach out to us at alwaysthere@adt.com.

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