Complaint Review: ADULT FRIEND FINDER

well i signed up for the gold membership best value 7.99 month 12 months plus 6 months free (18 months total)for $ 148

was never sent any information that the 6 months were bonus months and i had to work to earn them and my membership
i had paid for was cut short at 12 months

so the $50 extra i paid for the gold membership is like i threw it in the trash
save your money get the silver membership

called customer service and was told that i am basically out of luck and was offered nothing, and no explanation why it is not on there sign up page that these months are bonus months that you have to work for.
But you have already paid for them ????????

and so if you don't follow this every month your screwed out of $50

here is there reply to me

Dear Member,              

Thank you for your email.

We apologize for any confusion. When you purchase 12 months Gold membership, these following requirements have to be met during your initial membership in order for you to be qualified for the Bonus.

1- You must log in at least once a month
2- Send at least three emails a month
3- Make at least one blog or group post every month during your billing cycle

The status of your bonus is available online. You can access it by logging in to your account and from the home page selecting "Check My Activity Bonus".

Note: The 6 month(s) bonus will not be applied to your membership until all requirements are met and current membership expires. Active members have the most success on FriendFinder, so start earning your activity bonus month today!

If you have any other questions/concerns, please feel free to contact us again.

Telephone: 1-610-757-1929 or (888) 575-8383
Email: Billing@adultfriendfinder.com


Thank you,

Victor R.
Adultfriendfinder Billing Support