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  • Report:  #763820

Complaint Review: advance auto parts/ middlefield Ohio

advance auto parts/ middlefield Ohio Ashley Short/ Roanoke VA Selling defective and sometimes incomplete brake calipers Roanoke, Virginia

  • Reported By:
    Jim — Burton twp. Ohio U.S.A.
  • Submitted:
    Thu, August 11, 2011
  • Updated:
    Thu, August 11, 2011
  • advance auto parts/ middlefield Ohio
    5010 Airport rd.
    Roanoke, Virginia
    United States of America
  • Phone:
  • Category:

Advance Auto Parts sold me defective and incomplete brake calipers. I had to remove and change them out four times. I took them back, THEY inspected them and THEY AGREED on my issues and gave me a replacement.

After the fourth time, they said I can no longer return them under the limited lifetime warranty.
The bad calipers also cost me for new rotors and seals. 
Store manager "Eric" said I would be compensated, but was not.

After complaining to their corp. office in Roanoke VA., Ashley Short sent me a $15.00 AAP gift card which doesn't even cover gas. They also refuse to answer any more of my correspondence with them.

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