Advanced Beauty Solutions ripoff the iron had a red coating that peeled off the day I received it and they said it was ceramic it is NOT! Valencia California
I received the iron almost 8 weeks after I ordered it. Excited.. I used it on a friend and it had red paint peeling off onto the hair. Wich is very damaging to your hair must I add...
I called customer service to tell them number one ceramic does not peel. They told me it was defective they would be sending me a new one..
After a few days to think about it I know it was not ceramic.. So I called again. Then I spoke with someone.
They said they would be sending me a label to return it. well 30 days went by I received nothing. I got a charge on my cc. How convenient.
Then they tell me they have no label to send. just send it back and they will credit my account...
well first of all my account should of never been charged. now i have to pay to send something that was absolutly not what they are claiming it was and now I get to pay for shipping...
Tricia
clearwater, Florida
U.S.A.
1 Updates & Rebuttals
Leticia
Anytown,Other,
U.S.A.
I hope you get your money back.
#2Consumer Suggestion
Thu, November 10, 2005
Next time go to a beauty supply shop to buy your ceramic flat iron. (Even if it is just to get advice as I did.) They showed me what to look for in a ceramic (and it's not a red coating on it that will burn off) And showed me some of the best items. (which I will not lie I bought at a discount department store for cheaper.)