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  • Report:  #364569

Complaint Review: Advanced Bright

Advanced Bright I also purchase the tooth paste for 4.99 and a wek or two later without my knowledge the company charge my bank card 88.97 ther was nothing on the order about other charges I see on your websit I am not the first one the toothpaste is colgate I wonder doscolgate know this I had to get a new card to prevent this company from taking my money Glendale California

  • Reported By:
    Temple Hills Maryland
  • Submitted:
    Tue, August 19, 2008
  • Updated:
    Fri, December 26, 2008

I order tooth whitening from this company online for 4.99 plus 1 dollar weeks later this company took 88.97 from my bank card without my approval or knowledge

All this for a .75 oz tube of Colgate toothpaste
I have called an sent -mail no with no response from them
PLEASE LET OTHERS KNOW THIS IS A RIP-OFF

THIS is my order confrmation

:From: support@advancedbright.com
> To: (((redacted)))
> Date: Sat, 2 Aug 2008 01:26:20 -0500
> Subject: Your Order Confirmation
>
> Dear Darryl (((redacted))),
>
> Thank you for signing up for the free trial offer. We hope you enjoy and benefit from this product and continue to purchase from us in the future. As you know this trial is free of charge and will be shipped to you via USPS from our headquarters in Southern California. Expect to receive your shipment in the next 3-5 business days. If you have any questions regarding this order please contact our customer support department by replying to this email. Your credit card has been charged 4.99 for shipping for your trial supply. You purchased insurance for $1.00 for your trial supply. If you purchased shipping insurance or additional products they will appear together as a separate charge on your credit.
>
> You were charged a total of 4.99 for your order.
> note no other charges or mention of it

Darryl
Temple Hills, Maryland
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

1 Updates & Rebuttals


Genix_billing

Glendale,
California,
U.S.A.

Advanced Bright Billing Department

#2UPDATE Employee

Fri, December 26, 2008

Our policies are made clear within the terms and condition you have agreed to when signing up for the free trial offer. For a refund, contact our billing department or email me at genix.billing@gmail.com

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