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  • Report:  #377268

Complaint Review: Advanced Bright

Advanced Bright lead me to believe I would only get a free trial for 4.95 s&h, then two weeks later the charge me 88.95 Internet

  • Reported By:
    New Braunfels Texas
  • Submitted:
    Tue, September 30, 2008
  • Updated:
    Wed, December 24, 2008
  • Advanced Bright
    AdvancedBright.com/cancel
    Internet
    U.S.A.
  • Phone:
    866-440-7533
  • Category:

This place offered me a free trial for $4.95 then two weeks later I was charged $88.95! I then tried to cancel throught their website that they provided and there is no such thing! Then I called two numbers and they never answer. I think this is a rip-off. The product doesnt even work! Beware everyone!
Lucienne

Advancedbright
New Braunfels, Texas
U.S.A.

2 Updates & Rebuttals


Awfully

Crazy In,
Iowa,
U.S.A.

cut and paste from the site learn to read

#3Consumer Comment

Wed, December 24, 2008

How the free trial program works!

Upon ordering you agree to pay the shipping and handling fees for the free trial supply. If you enjoy the product do nothing and 15 days after your order you will be billed using the same credit card you used during the free trial order. The monthly supply shipment consists of a 30 day supply of tooth whitening for $79.98 plus shipping and handling of $8.99. This will be shipped to you every month until you decide to cancel. To cancel call the support line at 1-866-440-7533 or email support@advancedbright.com


Genix_billing

Glendale,
California,
U.S.A.

Advanced Bright Refund

#3UPDATE Employee

Tue, December 23, 2008

Contact me at Genix.Billing@gmail.com and I will look into what exactly went wrong with your order. If at any time you would like to cancel, phone the number on our website or on the product you received and one of our people will be happy to help. As for receiving a refund, you have to contact our billing department and request an RMA number which you will then use to ship the unused product back to us for a full refund. As I said, contact me at Genix.Billing@gmail.com and I will look into your specific case.

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