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  • Report:  #580610

Complaint Review: Advanced Cleanse

Advanced Cleanse READ THE TERMS AND CONDITIONS. THIS COMPANY IS NOT LIKE ALL THE OTHERS! Internet

  • Reported By:
    Donna — Rock Hill New York United States of America
  • Submitted:
    Sat, March 13, 2010
  • Updated:
    Tue, March 23, 2010
*UPDATE Employee: CS *Consumer Comment: Kevin Dash's little Buddy is sticking up for him again

The consumer needs to read the terms and condition on this product, as it is unlike any other products you purchase for free and only pay shipping.  This product is a 14 day trial and after the 14 days they charge your credit card $149.95 as a membership fee and additional $12.95 for each monthly bottle.  Other products, usually mail you the following month, and charge for the cost of the product.  Who ever heard of a membership fee at that cost?



I tried calling them and they told me that the charge has been processed and it was too late take take it off.  I could cancel the membership and get stuck paying $149.95 for the "free" bottle I received.  I ordered the product on 2/29 and the 14 days ends today (3/13).  They didn't even wait until I received the product, for the 14 days to begin!



So all, read the terms and conditions, if you don't you will be in for a major surprise!  To play it safe, Don't Order This Product!

2 Updates & Rebuttals

Kens

Central Point,
Oregon,
United States of America

Kevin Dash's little Buddy is sticking up for him again

#3Consumer Comment

Tue, March 23, 2010

It amazes me how one of Kevin dash's employees gets on here pretending to care about what is going on yet when you call you are then told to e-mail and then your refund is denied. I was promised a refund in 5 days. that was 17 days ago now.

This company has hired every liar in Florida they can find. They lied to me about my refund to get the Florida BBB off their back. I just refiled my complaint with the BBB again. Hey Kevin I am still here and I want my money. 

kmedia

United States of America

CS

#3UPDATE Employee

Mon, March 15, 2010

I work for Advanced Cleanse. I'm sorry that you are unsatisfied with our product. Please feel free to contact our customer support center by email or our toll free number at support@tryadvancedcleanse.com, Monday Friday 9:00AM - 9:00 PM EST and Saturday 9:00AM 5:00PM EST. We suggest email for a faster response. We will be happy to answer any questions or solve any issue that you may have.

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