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  • Report:  #1384772

Complaint Review: Advanced Cosmetic Surgery & Dermatology

Advanced Cosmetic Surgery & Dermatology/ Tahoe Cosmetic Surgery and Dermatology unethical and unqualified treatment causing permanent damage Stateline Nevada

  • Reported By:
    L.G. — Stateline Nevada USA
  • Submitted:
    Tue, July 11, 2017
  • Updated:
    Sat, April 20, 2019
  • Advanced Cosmetic Surgery & Dermatology
    276 Kingsbury Grade
    Stateline, Nevada
    USA
  • Phone:
    7755885000
  • Web:
  • Category:

I would strongly not recommend Dr. Alan Anthony, Samantha Reith, or anyone else affiliated with this Kingsbury Grade office in Stateline, NV. I have nothing but regret for going there, for their permanently damaging my face in different ways, which a medical expert confirmed, and which I took photos of to prove. The doctor/office would not provide me with their malpractice insurance information or licensing/credentialing information of their technicians (and a name for one of the technicians), so I was therefore prevented from pursuing a legal case and/or filing a complaint.  The Nevada Medical Board also would not provide the office's insurance information for me (the consumer) or take any public corrective action with this group who broke "treatment" protocol in various ways, such as by not abiding by their own consent form (the patient-doctor contract); by not fully informing and protecting the patient (such as with the right eyewear); and by improperly advising and performing a procedure in an excessive--at least triple the intensity level than what's medically recommended--and unprofessional/untrained way that did not even target the one acne spot problem I came in for.  In fact, the one acne spot never got "treated" even though I asked if it could still be done after it was missed the first time around.  But again, the spot was not targeted directly the second time around either, as photos of the bruising locations also confirmed.)  

I am so sorry I went to this office for help/advice because it quickly turned in to a massive, unnecessary lasering of such places as my lips, left nasolabial fold area, and across my chin area (which now has an indentation going across it), where no lasering should have happened.  This so-called treatment created such changes as wrinkles, fat loss in the cheeks, and saggy skin in the jowl area. The fact that my lip area changed shape too (thinner top lip--more so on right side and including the cupid's bow area--w/ swelling below central bottom lip) and that my lips don't close evenly or in the same places anymore and that I still have different sensations in them are laser consequences that I will always be reminded of.  The office offered me a $50 refund and Dr. Anthony referred me to another cosmetic doctor for a facelift as a remedy.

 

2 Updates & Rebuttals


LG

Stateline,
Nevada,
United States

Advanced Dermatology & Cosmetic Surgery: Same business but using this different business name for Stateline, Nevada, dermatology office

#3Author of original report

Fri, April 19, 2019

The prior complaint filed under different business name involved Dr. Martin Salm's office where I saw Dr. Alan J. Anthony who had two other unsupervised techs excessively and unprofessionally laser my face for one acne spot. Medical "expert "determined that facial damage was done. The Nevada dermatology office falsely claimed in writing that the main laser tech, Samantha Reith, was a Nevada Board Certified Aesthetician specializing in medical aesthetics.  The other tech's name they would not provide.

Some other business names used for this same company :

1) Advanced Cosmetic Surgery & Dermatology

2) Advance Cosmetic Surgery & Dermatology

3) Tahoe Cosmetic Surgery & Dermatology

4) Advanced Dermatology


company still not telling truth

#3Author of original report

Wed, September 06, 2017

My response to T.F's reply (attached below):
T.F claims the lasering was performed with conservative settings. I guess she didnt read the technician notes that treatment was performed at a higher setting and I guess she didnt read the number of times my face was excessively lasered. Maybe it was even lasered more than the 42 times for what was supposed to be only one facial spot. Doctors are not willing to publish bad treatment results in the medical literature, especially when performed by an unqualified, unlicensed person at their office. T.F. also claims that the treatment worked perfectly and that there were good results. I guess she didnt look at the dated photos of the facial transformation and the fact that the one acne spot was never even treated even though I waited and asked Samantha to re-do the spot. T.F. states the laser does not cause wrinkles. So why does a medical expert in the case write that pronounced change is seen in the lower face after laser treatment with perioral wrinkling [around the mouth] far more pronounced along with forehead wrinkling and jowl prominence and cheek volume loss. Yes, lasers can damage skin, and that fact is in the literature. T.F. also claims I received a $50 refund. I never received a $50 refund. Dr. Anthony mentions on the Healthgrades website that he offered the $50 refund. Hes right: The office offered me this money, but I would not accept a mere $50 for damages done.

Comment from J F. of Advanced Cosmetic Surgery & Dermatology
Business Customer Service
9/5/2017 statement: The treatment was performed with completely appropriate and conservative settings and the treatment had good results. There have been no reports in medical literature causing any of the problems you complain of. We did not treat many of the areas you referenced. The treatment worked perfectly without any complications. The laser does not cause wrinkles, however it does help remove them. We charged you $50 for the little area treated and refunded your money. We are sorry you are so unhappy.

 

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