Complaint Review: Advanced Insurance Brokerage

I was online and looking for a health insurance plan for myself and my family.  I received a call from David Zamani, a health insurance agent working for Advance Insurance Brokerage, saying that he could help me.  He appeared to know what he was talking about, and I bought a Humana plan from him on the spot.  He required me to give him my billing information right away.  I thought this was normal, so I did. 

My plan went in force about a month later, but I was charged RIGHT AWAY and then DOUBLE BILLED.  Shortly later, I started seeing Fraudulent Charges on my card.  I spent the next two months making two calls a week and NEVER RECEIVED A CALL BACK from David or anyone from the agency!  It led me to believe that ALL THEY WANTED WAS TO GET MY MONEY!  And I had no idea where these fraudulent charges were coming from, "I still dont."  Once I finally was able to get in touch with David, he gave me Humana's phone number and said "There is nothing I can do for YOU."

WHERE IS THE CUSTOMER SERVICE?  WHY WAS I DOUBLE BILLED? I CAN'T PROVE IT, BUT IT'S VERY WEIRD THAT MY DEBIT CARD STARTED RECEIVING FRAUDULENT CHARGES AFTER SIGNING UP FOR THIS INSURANCE POLICY.

I tryed calling the Better Business Bureau of Florida and file a complaint, but they did not have an account.  WONDER WHY?

I WAS FORCED TO CANCEL MY DEBIT CARD AND MY INSURANCE POLICY and go through another agent who has a more hands on approach to helping their clients.

I WOULD HIGHLY RECCOMEND YOU AVOID THIS AGENT AND BROKERAGE!