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  • Report:  #451261

Complaint Review: Advanced Lamps

Advanced Lamps Poor Product, Poor Service Wallingford Connecticut

  • Reported By:
    albuquerque New Mexico
  • Submitted:
    Wed, May 13, 2009
  • Updated:
    Wed, May 13, 2009
  • Advanced Lamps
    994 North Colony Road #327
    Wallingford, Connecticut
    U.S.A.
  • Phone:
    800-941-5690
  • Category:

Warning: Advanced Lamps sells inferior lamps and will not stand by its product. DLP lamp failed 20 days over 180 day warranty. Previous lamp lasted over 4 years! Despite having a longer life guaruntee, Advanced Lamps would not even offer discount on repalcement. I understand that it is over warranty, but to fail so quickly is unacceptable especially for such expensive lamps. Dean in customer service claimed he didn't have the power to offer a discount. Don't order from this company, there are many providers online that can do better.

Keri
albuquerque, New Mexico
U.S.A.

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