Complaint Review: Advanced Tech Support

Biggest rip off ever.  Make sure you call customer service to get refund!!! Wish I had checked this website first. I found Advanced Tech Support via internet search. I thought the small fee was worth it to get my PC fixed. When I paid I was told to call a number to activate my account. The activation did not work so I was transferred to service tech. After getting sucked in to paying $400 four different reps worked on my PC. They totally killed it.  I called back and rep told me I needed to buy something else. I said no And that I wanted a complete refund. He kept telling me that this new something would fix my PC. I said no. I told him to transfer me to get refund. He finally did. I told customer rep i wanted refund. She went into all sorts of dissertations and wanted to know my entire PC story. I told her "you killed my PC". She finale did give me a complete refund on my credit card. It took 3 days for my credit to appear on my card record.