Advanced Transmissions And Emissions bait and switch, defective transmission rebuild, refuses to fix, Greg Kaiser Phoenix Arizona
1. 8/22/06 -Brought in Suzuki Sidekick car to Advanced transmissions and Emissions for transmission and clutch diagnosis, complained of difficulty getting car in gear.
2.8/22/06 Greg Kaiser (owner) gives me verbal estimate that the transmission needed to be rebuilt at a cost of 600-1200 dollars.
3.8/22/06- I (Daniel Steinberg) approve transmission removal.
4.8/23/06- Owner gives me verbal repair estimate of 1564.00 to rebuild the transmission and $385 to reinstall defective transmission. I approve of transmission rebuild.
5.9/11/06- I picked up the Suzuki from the shop. Bill comes to 1743.20.
6.9/25/06- I return the Suzuki to Advanced transmissions and emissions under the 1 year warranty because the car smells of transmission oil and I'm having difficulty getting the car into gear.
7. 9/27/06- I pick up the car at Advanced Transmissions and Emissions. Greg Kaiser (owner) states that the oil smell was because some oil was spilled on the transmission and that they cleaned it up. They also bled the clutch hydraulic system (remove air). They claimed that there was nothing wrong with the shifting or the transmission, and they refuse to fix it.
8. 9/28/06- I begin to get the car checked at several transmission shops. These shops give me written estimates or statements as to what is wrong with the transmission which is that it leaks transmission oil, and that there are internal problems with the rebuilt transmission. They state that the transmission needs a complete rebuild.
P.S. This owner (Greg Kaiser) was formerly doing business as a Lee Myles transmission shop. You can see more complaints against him by doing a search on Ripoffreport.com on Lee Myles in Phoenix on Bell Rd. and Thomas Rd.
Daniel
Phoenix, Arizona
U.S.A.
4 Updates & Rebuttals
weirdo
phx,Arizona,
United States of America
but we fixed it...
#5REBUTTAL Owner of company
Wed, June 08, 2011
yes we fixed it... and the technician was fired after the car was finished. sometimes cars do get damaged at the shop. sorry for the inconvinience, have a nice day.
Daniel
phoenix,Arizona,
U.S.A.
advanced transmissions and emissions
#5Author of original report
Mon, October 16, 2006
Well, I finally got the car back and it seems to be working fine. But I would never use this company again. Greg Kaiser quoted me a price and as soon as he had the transmission out he doubled it. They smashed my bumper (and paid for it) gave me a leaking defective transmission and told me it was fine, and had my car in the shop for a month. I DO NOT RECOMMEND THIS SHOP TO ANYONE. I'm not even convinced that I ever needed a transmission in the first place.
Robert
Jacksonville,Florida,
U.S.A.
I'm pretty sure you got robbed
#5Consumer Comment
Sat, September 30, 2006
If the only problem you had was putting the tranny into gear with the engine running, the issue was with the clutch system. More to the point...the master or slave cylinder. If it was a tranny problem, you would also have difficulty placing it into the gears with the engine off.
Sidekicks are not known for manual tranny issues.
Daniel
phoenix,Arizona,
U.S.A.
Advanced Transmissions and Emissions
#5Author of original report
Fri, September 29, 2006
Greg (the owner) has agreed to let me bring in the car so that he can correct the problems.