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  • Report:  #669506

Complaint Review: Advanced TV Service

Advanced TV Service Advanced Television Service Clueless About Flat-Screen TVs Belmont, Massachusetts

  • Reported By:
    Sunny — Arlington Massachusetts United States of America
  • Submitted:
    Wed, December 08, 2010
  • Updated:
    Sat, October 25, 2014

First, Dave the repairman couldn't get my wall-mounted TV off the wall. Then, he took it away to diagnose the problem. He couldn't find anything wrong with it. Then, he "remembered" that another customer had the same problem (green screen, then black screen/no picture), and that the cable TV box was the problem. Sure enough, that was it. (Wish he'd "remembered" that before I paid him.) Then, he hung it back on the wall off-center. Unfortunately, I realized this after he'd left. I've been trying to get him to return to mount it properly for 3 1/2 months, even offered to pay him for another house call. He couldn't be bothered. STAY AWAY. There are plenty of other repair places that know more about flat-screen TVs and provide better service. 

1 Updates & Rebuttals


matthew86

Cambridge,
Massachusetts,

Fast and Professional

#2Consumer Comment

Sat, October 25, 2014

I recently had troubles with my 42 inch LG LED TV. I called Advanced TV and David picked up my call right away. After telling him about the issues with the television (kept turning off randomly), he gave me an estimate and came to my house later that day to diagnose the issue. He was able to tell me the problem on the spot (power supply) and gave me a very fair price. He took the television back to his shop and returned it the next day completely fixed. The television is still running great; I would recommend Advanced TV to anyone with television problems. Thanks David!

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