Advanced Whitening Advanced Bright $88.97 that I didn't authorize and I don't have any product California
I signed up for a free "sample" of whitener thru an AOL advertisement. There wasn't anything written about automatically being entered into a prebuy club and charges of $88.97 monthly. I emailed the company and was told I am too late, that I didn't respond within the 14 day allowance. I would have to send the product back to get a refund. I can't do that - I never got the product. I never knew about 14 days and I never authorized an additional charge to my card.
Luella
Paulden, Arizona
U.S.A.
1 Updates & Rebuttals
Genix_billing
Glendale,California,
U.S.A.
Advanced Bright Refund
#2UPDATE Employee
Tue, December 23, 2008
We are sorry for any misunderstanding. The charges you received are clearly stated in our terms and conditions. As for the refund, if you can email me your information I would be glad to look into this matter and figure out why you never received the product. Again, we apologize for any misunderstanding or inconvenience.