Complaint Review: Advantage Plus Mastercard

I was told that I could receive a secured mastercard for $395 with a $2500 limit at 0% interest. He told me that I would receive the card within 5 working days, and that I could just take the fee out of the mastercard when it arrived, and reimburse my account. I realized what I had done, and tried to call back and tell them that I wanted to cancel.

I never got a live person, so I left my name and number on their answering machine, with a message that I wanted to cancel. The message assured me that I would receive a telephone call within 24 to 48 hours. I tried calling them back but could not reach a live person. When I finally did get someone to respond, the charge was already taken out of my account. Since I felt that there was no way to get my money back, I kept calling and telling them that I hadn't received my card. The first customer representative told me to wait two weeks. I called back after two weeks, and they told me I had to wait three weeks.

I waited four weeks, and told them I hadn't received anything. They told me to wait until the end of the month when they would update the file and send to management. I decided to look up the information on the web, and found that they had ripped off several companies. I just want to see that no one else gets ripped off

Shirley
Albuquerque, New Mexico
U.S.A.