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  • Report:  #70682

Complaint Review: Hollywood Studio Costumes

Adventure Shops Failure to deliver promised goods ripoff Pompano Beach Florida

  • Reported By:
    edmond Oklahoma
  • Submitted:
    Fri, October 31, 2003
  • Updated:
    Fri, October 31, 2003
  • Hollywood Studio Costumes
    904 SW 2nd Place
    Pompano Beach, Florida
    U.S.A.
  • Phone:
    954-941-4535
  • Category:

On September 21, 2003 we ordered 2 costumes and 2 accessory kits for a total of $157.00! These were for two young boys that were so excited!

To make a VERY long story short, these costumes never came. The only contact I had with this company was two rude salespeople (on two seperate non toll-free long distance calls). These calls were made after two emails went un-answered for over a week and a half. The two different salespeople informed me that the costumes were coming - that we were just waiting on the kits.

By October 24th, I had tried calling for one whole week - with no answer. I called and called and called - always a busy signal! I also tried emailing - 4 times. NO Response!

Ironically, only after I cancelled the credit card used for this order, reported them to the Better Business Bureau and sent a threatening letter did this company contact me. Amazing!

Trisha
Edmond, Oklahoma
U.S.A.

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