Aetna Insurance Scammed me - Cancelled insurance without notice or cause even after I called and was told I would not be cancelled. Fresno California
I never got a cancellation notice b/c they sent it to the wrong address even though I had given my new address and was receiving the monthly bills at the correct address. I even called to make sure I was not being cancelled and was told no and since my policy met ObamaCare requirements had no reason to believe it would be cancelled. I had already paid my next months premium when I checked and saw I had NO coverage. I have not received a refund and don't expect I ever will. Don't bother filing a complaint with the BBB, they will not accept a complaint against Aetna (Aetna pays them money for a good report). Aetna is running a scam!!!! People should not be treated this way.
4 Updates & Rebuttals
Kathy L
Shreveeport,Louisiana,
Answer to your question
#5Author of original report
Thu, January 16, 2014
Aetna cancelled b/c I did not respond to their notice (which I never received).
MochaG
Springfield,One more question
#5Consumer Comment
Wed, January 15, 2014
What was the reason for cancelling your plan???
Kathy L
Shreveeport,Louisiana,
Answer to your question
#5Author of original report
Wed, January 15, 2014
I called b/c I heard on the news that Aetna was cancelling people.
coast
Florida,Question
#5Consumer Comment
Tue, January 14, 2014
“I even called to make sure I was not being cancelled”
What inspired you to call them?