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  • Report:  #249184

Complaint Review: Aflac

Aflac - American Family Life Assurance Company Violation of my right to privacy - Aflac had my social security number on their claim forms. I cannot get anyone to call me back Albany New York

  • Reported By:
    Lindenhurst New York
  • Submitted:
    Fri, May 18, 2007
  • Updated:
    Fri, September 07, 2007
  • Aflac
    22 Corporate Woods Blvd, Albany, New York, 12211
    Albany, New York
    U.S.A.
  • Phone:
    706-596-3606
  • Category:

Aflac violated my right to privacy disclosed my social security number on claim forms sent to my employer and my doctors. Aflac denied it at first until I faxed one back to them and then they said it was an old letter that was sent.
I am still waiting since February for the processing of my claims.

Donna
Lindenhurst, New York
U.S.A.

1 Updates & Rebuttals


Snowrider1980

Woodinville,
Washington,
U.S.A.

The relationship between your SSN and your Name

#2UPDATE Employee

Fri, September 07, 2007

Lets pretend your name is Linda Johnson. In the USA, how many other Linda Johnson's do you think their are? Thousands. An insurance company uses your SSN to help identify which Linda Johnson you are exactly. Most insurance companies (except metlife) do not put SSNs on anything other than claims forms (due to finances being handed to someone in the time of a claim) and applications (needed to identify you).

You signed the section of your life applications that said American Family can obtain and exchange information with your doctor....so AmFam or Aflac was allowed to do so.

Question for you: Why are you having claims forms for life insurane sent to you if you are still alive?

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