Complaint Review: AFNI

I received a collection notice from afni -P.O. Box 3472 in Bloomington, Il. 61702 -stating that I owed them $144.34 on the behalf of QWEST. I called the (866) 684 3221 contact # on the letter and after waiting on hold, a young man who talked like he was a "Home Boy" answered " hello". I asked him about the collection notice and he put me on hold again. He then came on line and asked if I had just been to the afni web site to mange my account? I told him that I had tried but that the site would not let me in with the required acct.# and last four of my ss#. He then confirmed the last four of my ss# and told me that the QWEST acct had been closed. I told him that I did not have an account with QWEST so what was he talking about. He said "let me make this clear, throw the collection notice away and forget about it." I asked him if this bill was on my credit report -he said no. I hung up.

It made me feel weird that he knew that I was just on the www.AfniCollections.com site for the first time -and that he knew the last four of my ss# even though I did not successfully log in to the site.

Jeannette
ocean springs, Mississippi
U.S.A.