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  • Report:  #1361435

Complaint Review: aga tech support LLC

aga tech support LLC Neuron support took $199 for anti-virus which failed/ ruined computer/ replacement $800 MORGANTOWN West Virginia

  • Reported By:
    david gambetta — Littleton Colorado USA
  • Submitted:
    Mon, March 13, 2017
  • Updated:
    Mon, March 13, 2017
  • aga tech support LLC
    1360, BAKERS RIDGE ROAD
    MORGANTOWN, West Virginia
    USA
  • Phone:
    1-800 982-1374
  • Category:

In December 2016, I was informed by AGA I had a computer virus, which they removed/  They installed an Anti-virus, Firewall ATF software.  I was given a 1 year warrentee. 

 

My computer was hacked and was ruined.  They said they could do nothing, except to cantact the Computer  Manufacturer, "ASUS" and then Microsoft.  They both said I was ripped off!

 

AGA/ Neuron support will not accept my calls, do not have an office in Florida, but claim to have a home office in West Virginia?  They keep promising the billing department will contact me about a refund, but nothing happened.  Today 3/13/2017, I was promised again by Justin, the Billing will call me. 

 

This is the 4th time I have been promised?

 

Sincerely David Gambetta age 73

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