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  • Report:  #1515534

Complaint Review: AGAPE DIAMONDS

AGAPE DIAMONDS LLC KEPT EARRINGS THAT WERE RETURNED THAT I AM MAKING PAYMENTS ON TAMPA FLORIDA

  • Reported By:
    ANNETTE — KANSAS CITY MISSOURI United States
  • Submitted:
    Wed, January 26, 2022
  • Updated:
    Wed, January 26, 2022
  • AGAPE DIAMONDS
    14341 N. DALE MABRY HIGHWAY
    TAMPA, FLORIDA
    United States
  • Phone:
    8008615144
  • Category:

PURCHASED EARRINGS IN DECEMBER FINANCED THRU AFFIRM WHEN I RECEIVED THEM I TRIED THEM ON DID NOT LIKE HOW THEY SAT ON MY EARS PUT THEM BACK IN THE BOX TO RETURN TO THEM VIA FED-X IT. TOOK THEM 10 DAYS TO ACKNOWLEDGE THAT THEY RECEIVED THEM, THEN SENT A VIDEO SHOWING THAT THE EARRINGS WERE NOT IN ORIGINAL BOX WITH PAPERWORK AND THE SECURITY TAG WAS NOT ATTACHED.

ALL LIES THEN THE GENERAL MANAGER EMAILS ME THAT IF I DID NOT REPORT TO THE BBB HE WOULD OFFER A PARTIAL REFUND KEEP IN MIND THEY STILL HAVE THE EARRINGS AND AFFIRM IS SAYING I HAVE TO CONTINUE PAYMENTS UNTIL THEIR RESOLUTION TEAM CAN RESOLVE THE DISPUTE. THIS COMPANY SHOULD NOT BE ABLE TO CONTINUE TO RIP OFF THE COMMUNITY. 

HE LITERALLY TRIED TO BRIBE ME INTO KEEPING THE EARRINGS THEY HAVE 61 COMPLAINTS WITH BBB ABOUT THEIR RETURN POLICES, MOST REVIEWS ARE FROM PEOPLE THAT WORK FOR AGAPE IN THEIR REBUTTALS THEY STATE THE VERY SAME THING THAT YOU NEED TO READ THE RETURN POLICY.

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