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  • Report:  #1426109

Complaint Review: ageless youth serums

ageless youth serums PSS-ADVANCED LINE FILLER,PSS ANTI AGING SKIN SERUM. I ORDER THIS THESE 2 PRODUCTS PSS-ADVANCED LINE FILLER 1OUNCE AND PSS ANTI-AGING SKIM SERUM 1 OUNCE. THEY WERE SURPOSE TO BE FREE. i RECEIVED A BILL FOR $176.41,I AM A SENIOR CITZEN ON A FIXED INCOME. PLEASE HELP ME. California

  • Reported By:
    maggie — atlanta Georgia United States
  • Submitted:
    Tue, January 30, 2018
  • Updated:
    Mon, February 19, 2018

Please help me these products were not free as reported on the tv and internet. I am on a fixed income senior citzen. Please help me.

1 Updates & Rebuttals


United States

More information needed

#2UPDATE Employee

Mon, February 19, 2018

We’re sorry that you had such a negative experience with Ageless Youth Serums. We take our customer’s satisfaction very seriously and are continually working on ways to improve our customer service.  While we want to help every customer, we clearly state on all websites what the Terms and Conditions of the product offer are, along with a check box where the customer agrees to the terms. All customers must contact customer care at least one day prior of their Trial end date to avoid future charges and shipments.

Before purchasing any product, it’s important to read the Terms/Conditions/Returns, so that you are not surprised by any policies, as well as the price. 

We do not run ads that are survey based; we do not advertise free product or free trial.

It has been suggested by several bank and credit card companies that customers are purchasing many different Trial offers and are confused in the process.

Would you be able to provide an order number? I am unable to find you in our system with the information you’ve given here but would like to work with you on a solution.

 

 

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