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  • Report:  #1233141

Complaint Review: AgeRenew Skin Care

AgeRenew Skin Care "Free Trial" for $7.99 P&H was billed to my credit card for a total of $190.00 New York New York

  • Reported By:
    SolarGreen1 — Las Vegas Nevada USA
  • Submitted:
    Wed, June 03, 2015
  • Updated:
    Wed, June 03, 2015

I responded to a solicitation to complete a survey from COX Communications from whom I receive all my cable and internet services. I answered all the questions for COX and chose Age Renew Skin Care products for my wife. My card was charged $7.99 for the Shipping and Handling and the products arrived 12 days later on 5/30/2015 and my card was charged for $173.00 by Age Renew Skin Care on 6/2/2015. When I called to question the charge I was told that the two tiny sample bottles received were the product for which I was being charged because I did not call Age Renew Skin Care to request an extension of the trial period.

I contacted my bank, Wells Fargo, and the Fraud Department set up a three-way call with the company; at the end of the call, Wells Fargo agreed I had been the victim if deceptive fraud and placed the $173.00 back in my account.

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