Complaint Review: agi Renters

I requested a policy on behalf of my son for renters insurance because i am a co signer on the lease.  I specifically stated that i would need access to this account as i would be paying for the insurance. I was told i would be able to communicate with this company.  It has been ridulous i told them my son was in another city and his means of communicating was inpossible because he has limited phone acess.  the representative said that would be fine.  She took my credit card.

My son was evicted and they would not cancel the policy without speaking to him first, i told them is was impossible.

I wrote them a letter stating my complaints and i needed the policy cancelled , and notified them by fax. that i would not authorize payments. I also notified geico by mail of the situation as i was referred by their company.

  I talked to a banker and they suggested i change my credit card number. Now here is the Kicker. They managed to get a hold of my new credit card number.  How in the World did that happen.??As i was reviewing your ripoff report, I see i am not the first person this has happened to.  I Also notified Geico as i was referred by them to this company.

Thank you for your site.

Marie m