Complaint Review: Agora Solutions

My Qwest account was billed without my consent or knowledge by Agora Solutions for a Voice Messaging service for the amount of $14.95. Upong contacting Qwest to dispute the charge, they forwarded me to Integretel.

I followed the voice prompts from Integretel, and was forwarded to a company who is not affiliated with Agora. The CSR there informed me I would have to enter invalid data for the voice prompts when contacting Integretel to be connected with a live person, at which point I could request the number for Agora Solutions.

I followed the instructions, called the 1-800 number for Integretel, and entered 555-555-5555 when prompted to enter a 10-digit phone number. I was connected with a live person at Integretel, at which point I was given the number for Agora.

I called Agora numerous times, and was prompted to leave a message. I cannot contact a live person at Agora to dispute the charges.

I will be filing fraud complaints with the FTC and FCC.

Scott
Rio Rancho, New Mexico
U.S.A.