Complaint Review: AG Solutions PC

I ordered 2 copies of Windows XP Pro, I recieved Windows 2000, I immediately contacted the company the day I recieved the wrong shipment. They were to mail a return label along with the correct items, I never recieved anything. I have called 19 times, have sent 22 Emails, I recieved one response to the E-mail, quote: Tell me your problem, friend.

I have spoken to Sales, Customer Service (which all sound like the same person named Tracy, all without results.

I have been ordering on the internet for the past 8 years now and this is the worst I've ever encountered.

My only recorse at this time to to refuse the charges on my credit card.

Doug
Polson, Montana
U.S.A.