Aida Coronado Made a purchase from this website. My credit card has been charged but I've never received my order. Internet
I bought a Vintage Romantic Crochet Lace Mexican Wedding & Fiesta Maxi Dress (236 USD) from www.aidacoronado.com website on April 22, 2013. The owner of the website told me that I should recevied my order within 2-3 weeks, which means the package should arrive no later than May 17, 2013. Since then, I haven't received anything yet! The worst thing is I tried to contact her to follow up with my package but she never replied! I dropped her several e-mails and I dropped her messages in her website but there was no luck!
1 Updates & Rebuttals
dutchesscathy
Bangkok,Alabama,
Updated situation!
#2Author of original report
Fri, July 19, 2013
I just received my order today -- thank god!
What this seller can improve is to get back to their customers faster. I checked her FB and it seemed like 95% of the customers are having the same problem. The shipment should arrive within 7-25 business days after ordering (as indicated in her website) but it took me almost 3 months to receive mine. That was way too long!
Doing business is not easy. The customers are all important and you can't just ignore them.