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  • Report:  #1509774

Complaint Review: aidion

aidion Failed to return funds paid after merchandise was returned Somerset New Jersey

  • Reported By:
    Frank — Syracuse United States
  • Submitted:
    Thu, July 08, 2021
  • Updated:
    Thu, July 08, 2021
  • aidion
    900 Easton Ave.
    Somerset, New Jersey
    United States
  • Phone:
    855 680 3749
  • Category:

ln May 2021, I responded to an ad and ordered two Aidion hearing aids for $199, and received them a few days later.  Upon testing them, I could only get screeches, with no hope of hearing improvement, so I sent them back for $11.41.

They acknowledged receiving the return and gave me what they call an RMA number and said they would refund $141 by check after a $58 "restocking fee", to which I agreed.

Since  June 3, 2021, I have called them five times and they always said the check would be sent shortly, but no check has arrived.  Today, July 8, 2021, I called them three times and could not speak to a customer service rep.

It appears this company is clearly unethical and should be prosecuted.  I offer my name as a witness.

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