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  • Report:  #1530169

Complaint Review: AIPMM

AIPMM Association of International Product Marketing & Management They ripped me off! They kept my $500. Reno NV

  • Reported By:
    Bill — Houston TX United States
  • Submitted:
    Tue, December 12, 2023
  • Updated:
    Wed, December 13, 2023

I worked long and hard to study for their exam. It took me a year to complete the course offered by one of their third-party providers.

Through their third party, I paid AIPMM $500 for their membership and exam package. I knew that the exam voucher that I bought would expire on October 12 so I sent them an email on October 5 to get an extension. If an extension had not been granted, I would have scheduled to take the exam before the voucher's expiration.

They ignored my October 5 email! I sent them an email again and still no response. Finally, on December 12, I was able to get them on live chat, and they said that I needed to pay them another $520 to take their exam.

What crappy customer support! They don't respond to their emails and I get ripped off! Geez, their whole program is about educating Product Managers and part of that education is to be aware of the whole product offering, which includes customer support. They don't practice what they preach.

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