Complaint Review: Air Animal Pet Moving Services (AAPMS) Branch In Dublin

I found an ad for a free cockerspaniel near my area. The owners stated that we just had to pay for the air transport from Dublin since they just moved for a new job. They asked me to give them my address and then they will have the transport company contact me. I received an email from Air Animal Pet Moving Services (AAPMS) stating that the puppy was there waiting for payment.

I was told to send a moneygram to a 3rd party company for 140pounds asap so the puppy could reach our home by the afternoon. (Copy of the email below). The moneygram was sent this morning and I waited for an email confirmation of the shipment details. No email. So I called several times and they kept telling me that they were processing the transfer. Finally, they sent me an email stating that the puppy could not be sent since it was not insured.

The final email stated to send 100pounds for pet insurance through The Sector of Insurance for Pets and Animals in General (TSIPG)first thing in the morning so the puppy can be shipped. After going back to look at the ad for the puppy I noticed it had been flagged as "suspect" and I further found this website with another victim. I am very disappointed that I did not research this company beforehand. Now we are out of 158pounds (including postoffice moneygram tax) and no puppy. Please do not fall into this trap!

COPY OF EMAILS:

FIRST EMAIL:

AIR ANIMAL MOVING SERVICES
INFORMATION ON YOUR PUPPY IN TRANSIT
DUBLIN 15

Hello Mr and Mrs. Griffin,
we have A Cocker Spaniel puppy from Mrs Lia here at AAMS Branch, DUBLIN, to be transported to you with address 37 Robertson Way,Sapley, Huntingdon,CAMBS,PE28 2GG with phone number 01480 276184,United Kingdom.
The puppy has come with all necessary papers needed including the microchip identification with the microchip number ISO 10586 recorded on the Rabies Immunization certificates , But the U.K vertinarians had to conduct another test to be sure of the health, it was done; all was fine and MEDICATION PAPERS where all accurate, the test has been conducted and the puppy is free from such illnesses that may attack other animals like (Dogs & cats).So the puppy is now ready for shipment.
The experienced pet moving specialists at Air Animal Pet Movers .. the IATA air cargo agency ... will handle your pet's move with confidence, professionalism, and trust. Air Animal's NO TRANQUILIZER rule is designed for the safety and welfare of your pet during airline air cargo transport.Air Animal Pet Movers .. registered with the USDA as an Intermediate Handler ....is governed by the rules, regulations, and mandates of the Animal Welfare Act .. the AWA .. the Federal Law governing scheduled airline air cargo shipments. But it should be noted that this shipment can not be carried out unless the cost for the shipment (140) is paid for the shipment of the puppy.This payment is to be done to Air Animal's developed 3rd party pet moving service to the moving & relocation industry in ENGLAND .So we will need you to pay this money as soon as possible, So as to book the next flight which will be taking off to your Area Airport in about 1 hour 30 minutes time.The puppy will be delivered at your home address as 37 Robertson Way,Sapley, Huntingdon,CAMBS,PE28 2GG with phone number 01480 276184. YOU ARE REQUESTED TO PAY THE TOTAL FUND VIA WALMART,MONEYGRAM OR POST OFFICE MONEYGRAM SERVICE BECAUSE WE HAVE THEIR UNITS AT OUR HEAD QUARTERS DESIGNED FOR SUCH TRANSACTIONS, TO THE DIRECTOR OF AIR ANIMAL MOVING SERVICES LONDON USING THE ADDRESS;

NAME : CHE CURTIS
STATE: 188A WELL STREETLONDON ,ENGLAND
COUNTRY: U K
TEL: 07031846912

NB:For security reasons when you get to the MONEY GRAM SERVICE THE POST OFFICE, they will ask you to provide a test question and answer, make it to be;

QUESTION: WHERE DO YOU LIVE
ANSWER: HERE

So payment should be made as soon as possible,So as to Ship the puppy early enough. If this fee is not Provided, the puppy will not be dispatched from the detention of the company and will spend more for the daily feeding until the Director confirms the payment of the 140 . So E-mail Us immediately the payment is made with full money transfer details including the REFERENCE NUMBER of 8 digits and senders full names.Air Animal's Overnight Express will charge the 'chip ... 10/chip + shipping and handling.Air Animal Pet Movers is an endorsed and appointed IATA ...... air cargo agency, providing both domestic North American and global worldwide pet moving services through IATA's member passenger airlines and their air cargo services.

IMMEDIATELY YOU MAKE YOUR PAYMENT AND THE PAYMENT IS PROCESSED ,THE TRACKING NUMBER OF THE PUPPY WILL BE GIVEN TO YOU.

STAY TO ENJOY THE SERVICE OF AIR ANIMAL MOVING SERVICE
DUBLIN- BRANCH
SECRETARY
Mrs. Chris Gold
"The Move's Not Complete
''Until the Pet Arrives"

SECOND EMAIL:

INFORMATION ON YOUR PUPPY IN TRANSIT
BRANCH IN DUBLIN


Hello Mr. and Mrs.,

we wish to inform you that there are some slight adjustments to your payment situation due to the delayance in the payment.Due to congesion in our payment systems we have to redirect some payments to other branches worldwide.Thus you are advised to pay the delivery fee of your puppy to our Third Party Pet Relocation Industry in Cameroon to the Branch Managers address as below


NAME:TEMBUN FRANKLINE AGWE
ADDRESS: POSTE CENTRALLE
COUNTRY: CAMEROON
POSTCODE: 2375
TEL : 00237 7715 0394

Inorder that your payment is processed on time and your puppy delivered on time you should do the payment tommorow morning and forward the payment reference number to us so that we can process your payment and deliver your pet.All you will need to do is copy this address and fill in the money gram transfer from at your post office and after the payment you should forward the payment reference number .

THANKS FOR USING AAMS
LAST EMAIL:

We are sorry to inform you that your puppy can not be transported to your home address this is because we came to realise through the documents that the puppy did not posses a life insurance to insure the life incase of any accident.We wish to crave your indulgence that AAPMS does not permit the transportation of pets without a life insurance.THE SECTOR OF INSURANCE FOR PETS AND ANIMALS IN GENERAL (TSIPAG) has decided to insure the life of the puppy and that will cost 100, this is beneficial to you because incase of any accident or health problems while transporting your puppy,TSIPAG would compensate you for all your spendings you did inorder to get your puppy and also if the puppy is delivered to your home safely ,TSIPAG would refund to you 90% of your money paid to them to insure the life of your puppy.Thus without this payment, your puppy would not be able to be delivered to your home.This money should therefore be paid to the company so as to process this document. You have to make your payments to the Director of our company for the puppy to get in the next available flight heading to your location, without which the puppy would not get in the flight available.We did contact the senders of the puppy and they did confirm that the puppy did not have a life insurance because the puppy were home raised. However we are sorry for this development but we wish to advice that this is an effort put forward by TSIPAG to cover all involve in pet transportation via our company. Thus 90% of the 100 for the insurance will be given back to you as you pick up your puppy safely, but incase of any accident or health problems TSIPAG will refund all your money spent in getting the puppy shipped. Payment is to be made by MONEY GRAM TO THE Assistant Manager OF AIR ANIMAL PET MOVING SERVICES with address below .

NAME:TEMBUN FRANKLINE AGWE
ADDRESS: POSTE CENTRALLE
COUNTRY: CAMEROON
POSTCODE: 2375
TEL : 00237 7715 0394


NB:For security reasons when you get to the MONEY GRAM STORE, they will
ask you to provide a test question and answer, make it to be;

QUESTION: WHAT IS NEEDED
ANSWER: INSURANCE

However we are sorry for informing you late about this but the problem is we had to make sure the puppy was not really insured,so we wish that you pay this money as soon as possible or very early tommorow morning so that the Insurance policy can be covered and the puppy shipped early tommorow and thus delivered to your home .So get back to us with the full money transfer details including the Reference Number of 8 digits.Your payment should be made as soon as you go through this mail and the details forwarded including the reference number,with this your pet will be shipped as soon as the payment is comfirmed.Your puppy is under our Special Pets Care Unit and thus save and under care.Mindfull of the fact that the Money Gram Services will soon be shut;u could do the payment first thing tommorow morning so that the puppy should be with you by afternoon.

THANKS FOR USING AAPMS
Tom Makoye
Pet Relocation Consultant

Daralyn
Huntingdon
United Kingdom