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  • Report:  #747026

Complaint Review: Air Arena

Air Arena Advertising Web Service Charged acct since March for an account not ever activated tried and tried to cancel they are still charging Sherman Oaks, California

  • Reported By:
    Sue — Blaine Tennessee United States of America
  • Submitted:
    Wed, June 29, 2011
  • Updated:
    Wed, June 29, 2011

In March Adversing Web Services charged my acct after a short trial I never used service or activated it for use the charges have continued after I tried to unsubscribe it shows I am unscribed but I keep getting charged,

In May 20ll I was charged  $59 twice.

Below are the charges and messages I have attempted to cancel acct
Charges since March 2011 Debit Card

03/29/2011 Debit 0325ADWEBSVCS18009 818-4444413 CA 240710510869 $64.00
05/18/2011 Debit 0515ADWEBSVCS18009 818-4444413 CA 240710511369 $59.00
05/31/2011 Debit 0525ADWEBSVCS18009 818-4444413 CA 240710511469 $59.00
06/28/2011 Debit 0625ADWEBSVCS18009 818-4444413 CA 240710511779 $59.00

Advertising Web Services AKA

Air Arena Pty Ltd
14622 Ventura Blvd. Suit 102-825
Sherman Oaks, CA 91403 USA
Los Angeles, USA

Copies of Correspondence on my acct
Ticket #119637
Subject: Unsubscribe
Status: Customer Responded

Customer said:
Successful Unsubscription.
Email: (((redacted)))
Company:
Status on unsubscribe:3
Comments:

Customer said:
I did not activate this acct to start with why am I being charged!!!!!!!!!! I see two charges this month from your company I want a refund on this acct......
Thank You
5/26/2011 3:37:21 PM 
Customer said:
I want a refund on this you guys screwed me out of hundreds of dollars and i didnt even activate the d*mn acct....what is the deal also you charged me twice this month i am going to make a bbb complaint today unless i get this refund ....why do u charge folks when they havent even activated and twice a month....... 

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