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  • Report:  #1256568

Complaint Review: Air around the clock

Air around the clock Unprofessional non-trustworthy lousy service coral springs Florida

  • Reported By:
    david — margate Florida USA
  • Submitted:
    Tue, September 22, 2015
  • Updated:
    Tue, September 22, 2015


On April 14 I paid air around the clock $485 for a three-year maintenance plan this evening The AC breaks down so I called Air around the clock  they said it's after hours it'll be $150 charge to come out I agreed. A technician comes out he tells me he has to replace the dryers on the AC unit outside unit. The technician recharge the system stating that that should keep me cool until the following day when they would return and complete the repair on the AC unit. He stated the additional repair would be another $425 I said OK. He then asked me for $575. I told him the company said it was $150 for the work performed this evening I said I would pay him the additional money when the work was performed the next day he said he needed payment in full I said I'm not paying for something you have not done. Nor would anybody pay for work that has not been performed it's just common sense not to mention there's nothing in their contract that states that I have to pay for the work that has not been performed. He then stated if I did not pay him he was going to let the refrigerant back out of the system stating that it is company policy as I stated before there's nothing in the contract that states any such thing. Well he did just that he went back outside and let all the Refrigerant out of the system. On August 14 they came out and did routine maintenance on the AC system stating everything was fine with the unit. My argument here is they wanted me to pay for work that had not been performed I don't know of any company that conducts business in that fashion. I will no longer conduct business with air around the clock they practice deceptive trade practices. I would not recommend them to anyone
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