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  • Report:  #1269782

Complaint Review: Air BNB

Air BNB service fee charged for no service San Fransisco California

  • Reported By:
    jesusguy47 — HOT SPRINGS Arkansas USA
  • Submitted:
    Mon, November 23, 2015
  • Updated:
    Mon, November 23, 2015

Booked a room with AirBNB and then canceled it the next day. They refunded all but $47 and said that was a guest fee. How can you charge a guest fee to someone that was never a guest?

 

Kevin

Hot Springs, Ar. 

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